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New Support System of LoA2

16:04 Oct 09,2017

A brand NEW SUPPORT system will be online on Oct.10th, which is even more convenient and user-friendly for players to get their problems solved. Now let’s read on to learn more about this new support system.



In the new LoA2 support system, players can check FAQ for different categories in a more intuitive way. 






Support Tickets:

If players cannot get the answer through the FAQ, they can get help by submitting tickets. The tickets will be replied by the LoA2 team.


The entry of submitting a ticket:
Click the “GM” button on the top right corner of the game screen or find the “Support” on Gtarcade official website to enter 



How to submit a ticket:
Click the “SUBMIT A TICKET” button and fill in the corresponding information. After submitting the ticket, players can check the status of it from “My Ticket”. If your tickets got answered, players can give us a grade, which help us improve the quality of our costume service. And if the problem got solved, players can close that ticket.









The above are the details about this new support system. How do you think about it? We will keep optimizing this system in future, therefore all feedbacks and suggestions are welcome! Have fun in LoA2 and stay tuned for more great content coming!


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