MODs are expert players of LOA2, they are not official customer service. MODs are in charge of answering any questions that newer players can potentially encounter during the game. They also have the duty of maintaining order in the public chat channel.
MODs answer any questions regarding the gameplay of LOA2, and help collect user feedback as well as bug report. However, they are not qualified to answer accounts and recharge issues(contact official support directly regarding these question).
In summary, MODs help to create and maintain an active, positive and fun
gamercommunity for LOA2 by solving other players’ questions and enhancing
gamerexperience while earning Diamonds for their hard work!
Each day, many players want to join the rank of MOD, to be a
MOD requires knowledge, passion and patience, following is how
you can become a MOD.
MODs will be given points after they answer questions, Diamonds are
given as rewards based on the amount of points accrued. However,
improper behavior will cause points to be deducted, following is the
detailed rule of the MOD Reward System: